Privacy Policy

Welcome to Fami Shoes Sales (“we”, “our”, or “us”). We are committed to protecting your family’s privacy while providing quality footwear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website famishoesstore.com.

1. Information We Collect

To serve your family’s footwear needs better, we collect the following types of information:

• Personal Information: Name, email address, shipping address, phone number, and payment details when you make a purchase.
• Transaction Information: Details about products you purchase (including BOGO Free items), payment method, and order history.
• Technical Information: IP address, browser type, device information, and browsing behavior on our site.
• Communication Data: Records of your interactions with our customer service team.

2. How We Use Your Information

We use your information to provide a seamless family shopping experience:

• Process your orders for children’s character shoes, comfortable sneakers, dress shoes, and other footwear
• Provide customer support and respond to inquiries
• Improve our website and product offerings
• Send order confirmations, shipping notifications, and service-related communications
• Detect and prevent fraud to keep your family’s financial information secure
• Comply with legal obligations

3. Data Sharing and Disclosure

We value your family’s privacy and only share information when necessary:

• Service Providers: We share information with payment processors (Visa, MasterCard, JCB, PayPal) and shipping carriers to fulfill your orders.
• Legal Requirements: We may disclose information if required by law or to protect our rights.
• Business Transfers: In case of merger or acquisition, customer information may be transferred.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement robust security measures to protect your family’s information:

• All transactions are protected by 256-bit SSL encryption
• We never store complete credit card details on our servers
• Regular security audits and monitoring systems to prevent unauthorized access
• Data is stored on secure servers with limited access

While we take all reasonable precautions, no internet transmission is 100% secure. We encourage you to protect your account password and notify us immediately of any unauthorized activity.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data we hold
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of how we use your data

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies to enhance your shopping experience:

• Essential Cookies: Necessary for website functionality and secure checkout
• Performance Cookies: Help us improve our site by analyzing visitor behavior
• Functional Cookies: Remember your preferences (like currency or region)
• Advertising Cookies: Show relevant product recommendations

You can manage cookie preferences through your browser settings, but this may affect website functionality.

7. International Data Transfers

As we serve customers worldwide (excluding some Asian countries and remote areas), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

While we sell children’s footwear, our website is not directed at children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

9. Changes to This Policy

We may update this policy periodically. The “Last Updated” date at the top will reflect changes. Continued use of our site after changes constitutes acceptance of the updated policy.